Terms of Service

Terms of Service – PaintByNumber.io

Last updated: Nov 23,2025

Welcome to PaintByNumber.io (the “Site”). By visiting or making a purchase on our website, you agree to the following Terms of Service. Please read them carefully before using our Site.

1. Use of the Website

By accessing the Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a legal guardian.
You agree not to use the Site for any unlawful or unauthorized purpose.

2. Made-to-Order Products

All products sold on PaintByNumber.io are made-to-order.
Once an order is placed and enters production, it cannot be canceled, modified, or returned, except in cases of:

  • damaged or defective items

  • missing materials

  • wrong item received

(See our Return & Refund Policy for details.)

3. Accuracy of Information

We strive to provide accurate product descriptions, images, and details.
However, slight variations may occur due to screen settings, production processes, or natural deviations.
We reserve the right to correct any errors or inaccuracies at any time without prior notice.

4. Pricing & Payments

All prices listed on our Site are in USD unless stated otherwise.
We reserve the right to change pricing at any time.

By placing an order, you authorize our payment processor to charge your selected payment method for the total amount of the order.

5. Shipping & Delivery

We ship worldwide using our trusted logistics partners.

Delivery times are estimates only and may vary based on:

  • destination country

  • customs delays

  • local postal services

  • weather or logistics disruptions

We are not responsible for delays outside our control.

If the customer enters an incorrect shipping address, they are responsible for any additional reshipping costs.

6. Returns, Replacements, and Refunds

Due to the nature of our made-to-order products, returns are not accepted, except for:

  • damaged or defective goods

  • incorrect items shipped

  • missing pieces or components

In these cases, we may request proof such as photos or video.
We provide full refunds or replacements for all valid claims.
Please review our full Return & Refund Policy for detailed terms.

7. Intellectual Property

All content on the Site—including images, designs, product descriptions, text, graphics, and trademarks—is the intellectual property of PaintByNumber.io or its licensors.

You may not:

  • copy, reproduce, modify, distribute, or publish any content

  • use our products or content for commercial purposes without permission

Unauthorized use may result in legal action.

8. Prohibited Activities

You agree not to:

  • engage in fraudulent activity

  • attempt to bypass security systems

  • upload harmful code, viruses, or malware

  • use the Site for spam, phishing, or illegal activity

Violating these terms may result in account termination or legal action.

9. Third-Party Services

Our Site may use third-party services (e.g., payment processors, shipping carriers).
These providers have their own terms and privacy policies.
We are not responsible for actions taken by third-party companies.

10. Limitation of Liability

To the fullest extent permitted by law, PaintByNumber.io is not liable for:

  • indirect, incidental, or consequential damages

  • delays beyond our control

  • loss resulting from improper use of our products

Our liability is limited to the amount paid for the specific product.

11. Changes to Terms

We may update these Terms of Service at any time.
Updates will appear on this page with a new “Last updated” date.
Your continued use of the Site after changes constitutes acceptance of the revised terms.

12. Contact Information

If you have questions about our Terms of Service, please contact us:

Email: [βάλε email]
Company: PaintByNumber.io
Support Hours: 24/7 customer service